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Privacy Policy


A.      INTRODUCTION

1.      Interpretations:


Baumhaus Limited (“Baumhaus Ltd”, “we”, “our” or “us”)

Business Partner (“you”, or “your”) – meaning the company purchasing ‘goods’ from us


2.      Opening Statement:


Welcome to www.baumhaus.co.uk the furniture wholesale website operated by Baumhaus Ltd.

Baumhaus Ltd recognises that your privacy is very important to you and that it is your right to control your information. We know that providing such information is an act of trust and we take that trust seriously. Baumhaus Ltd will never sell, rent or otherwise disclose any of your information, including email addresses, to any third party without your prior and explicit consent. Unless you give us specific consent to act otherwise, the following privacy policy will govern how Baumhaus Ltd handles the information that you provide to us.

This is a legal document that sets out how Baumhaus Ltd handles data that identifies you and your company. You should read it in conjunction with the Baumhaus Ltd Terms and Conditions of which this Privacy Policy forms part.

Access to this notice is provided at the bottom of every page on our website and at every point where personally identifiable information may be required


B.      FULL POLICY STATEMENT:

3.      Collection and Use of Information.


Baumhaus Ltd collects four types of information when you become a Business Partner:


3.1 Contact Details


• Company Name
• Invoice Address
• Delivery Address
• Contact Name
• Contact Email Address
• Telephone Number
• Fax Number
• Website Address

What we use it for: To set up a Business Partner account in such a way that allows us to communicate effectively with you.



3.2 Legal Information


• VAT Number
• Company Registration Number

What we use it for: To validate whether a Business Partner is a bona fida trade customer


3.3 Payment Information


• Credit Card Type
• Card Card Number
• Credit Card Expiry Date
• Three Digit Security Code

What we use it for: To check that a credit card is valid, to pay your account, and to provide you with order and billing history information


3.4 Information About What You Do (Optional)


• Best Selling Ranges
• Products / Services you are looking for
• Current day to day problems?
• What do you value most in a supplier?
• Any other comments?

What we use it for: We realise that this is particularly sensitive commercial information, so it will only ever be given to a designated Baumhaus Representative, who will use it to understand your business needs and requirements, and advise on the products most suited to you.


4.     Our Business Partners and Disclosure of Information


We realise that due to the nature of our business, we supply a number of Business Partners each of whom may be competitors in the general marketplace. Because of this, Baumhaus is committed to protecting your account information. This includes, but is not limited to: the types of products you are buying, the quantities of product you are buying, the prices you are paying, and other similar and sensitive account information.

The only circumstances in which we will divulge your information to third parties without your consent except:


4.1 Disclosure for legal reasons


We reserve the right to communicate such of a User’s personal information as we hold to third parties which seek the disclosure of it, and which make a legally compliant request for its disclosure.


4.2 Performance of our operations


The service is necessary for the performance of our operations: such as delivery, protecting us from fraud, and payment of your account.


4.3 Changes to Baumhaus’ Business


If the assets Baumhaus Ltd use to operate its business are acquired by a third party, we may transfer personal data we then hold to that party. If Baumhaus Ltd buys or sells subsidiaries or business units then in such transactions customer information is one of the transferred assets, but would remain subject to the commitments made in any pre-existing Privacy Policy or equivalent.


5.     Technical Information


We use the non-personally identifiable information and certain technical information about your computer in order to operate, maintain and manage Baumhaus.co.uk


5.1 Cookies


Baumhaus Ltd uses cookies to help speed up the login process and for security purposes. A cookie is a small amount of data that identifies you as a unique user that is sent to your web browser from a web server and stored on your computer. We use cookies to improve the quality of our service and make the service easier to use for our members. We do this by storing user preferences in cookies and by tracking user trends - for example, we use cookies to allow you to automatically log in to the service after the first user session.

Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that some parts of www.baumhaus.co.uk may not function properly if you refuse cookies.

More detailed information on cookies may be found in the Help section of your web browser.


6.     Aggregate business analyses


Baumhaus Ltd also provides analyses of our Business Partners in the aggregate to prospective partners, advertisers and other third parties. We do this so that we can fine-tune our forward planning, and keep improving the service we provide. We may also disclose, on an anonymous basis, literal statements made by our customers.

Linked websites are not under the control of Baumhaus Ltd and we are not responsible for the conduct of companies linked to our website. Before disclosing any information on any other website we advise you to examine their terms and conditions of use.


7.     Controlling Your Personal Information


7.1 Transfer of information


We will not supply your data to a third party for commercial exploitation unless explicitly authorised by you; so you can rest assured that we will not sell the your name, personal details or email addresses to any third party without express consent from you

The only circumstances in which we will provide any of your personal data to a third party for non-commercial purposes are those contained in this Privacy Policy.

8.     Security And Prevention Against Loss, Misuse Or Alteration Of Information


8.1 Information storage


All information you provide to us is stored in the UK only on secure servers that are protected in secure facilities including firewall protection.
 
Baumhaus Ltd has implemented such technology and security features, as well as strict internal guidelines, to safeguard the privacy of your information from unauthorised access or improper use. We will continue to enhance security as new technology becomes available.

For transmitting your personal information to us, we use a secure server with a 128-bit SSL certificate that encrypts all of your information. This encryption process ensures that the information you give us is protected against unauthorised use.

While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Your Baumhaus Ltd website account information is password-protected for your privacy and security. You can play an important role in keeping your personal information secure by maintaining the confidentiality of your password used on the Baumhaus Ltd web site. We recommend that you change your password from time to time for additional security. Please advise us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

Internally, access to our customer database is only granted to key Baumhaus Ltd staff and the companies with whom we have hardware and software maintenance contracts (who are in turn bound by a privacy clause). In addition, the database is password protected to prevent unauthorised access. Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities.


8.2 Data Retention Period


We will retain your personal data only as long as is necessary for the purposes to which you consent under the Baumhaus Ltd Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it


8.3 Credit Card information


We operate Secure Hosting and only use the most reputable companies to administrate payments. OGONE (www.ogone.com) are responsible for processing our online credit card payments. They encrypt Members’ credit or debit card information and interface with Barclays to complete the payment.


8.4 Place Of Processing


The personal information held by us is held on and processed by computers situated in the United Kingdom


9.     Opt-Out Policy:


Your Ability To Edit And Cancel Your Account You can access your account on the website to update and correct the details that we gathered when you subscribed. You must be logged in to access this information. All information is password-protected so no one can access the information but you


10.     Changes To This Privacy Policy


From time to time, Baumhaus Ltd will review and may edit this policy in accordance with potential changes to our business and as required by law. Baumhaus Ltd reserves the right to change its Privacy Policy at any time


11.     Contacting Baumhaus Ltd

 
If you have any questions about this privacy statement, the practices of this site, or your dealings with Baumhaus Ltd, you can contact us using the details below.

Should you have any questions concerning the Baumhaus Ltd privacy policy please contact us via the following channels:

Baumhaus Ltd, Ledgers Close
Nuffield Industrial Estate
Sandy Lane West
Oxford
Oxfordshire
OX4 6JU

Telephone: 0845 644 8882
Fax: 0845 644 8883
Email: info@baumhaus.co.uk

You can obtain further information about data protection laws by visiting the Information Commissioner’s web site at www.dataprotection.gov.uk