State Of The Art Technology And Infrastructure
System Automation:
- Link our systems and place your orders automatically
- Pull 'live' stock level feed on to your website
- Receive 'automated shipipng notifications' when you orders are delivered
Place orders 24 hours a day.
Monitor all of your orders using our 'real time' portal - see everything from the communication we have had with your customers, right through to watching the tracker on the delivery vehicle!
We provide FULL CSV upload files for all ranges, enabling you to list an entire range on your website in a matter of minutes.
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'Baumhaus Safe' Certified Retailer Programme
Baumhaus Safe is a unique programme, in which Baumhaus Ltd will fully underwrite the purchase of any Baumhaus product, when purchased through a Baumhaus Safe certified retailer.
As you know, the UK has fallen upon uncertain financial times, and this has resulted in many UK businesses, small and large, struggling or even failing. The result is that when you make a purchase, there can be is a risk associated with that purchase. We simply want to remove all of that risk and uncertainty, giving you a pleasurable and confident buying experience.
To become a 'Baumhaus Safe' certified retailer, you need to qualify as a tier 1 customer, fulfill the necessary criteria and share our ethos for providing a great buying experience for you customers.
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High End Product Imagery
All of our photography is carried out by well known lifestyle photographer 'John Selby'. He is the known for his work with companies like 'Avon Cosmetics' and 'Country Life'.
We provide all of our images in a variety of resolutions to suit your requirements; just download them from our 'Literature Downloads' page.
We believe high quality images are an essential selling tool that help the customer to visualise our furniture in their own home.
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360 Degree Product Imagery
As many of retailers sell online, we believe it is essential for them to be able to fully and accurately illustrate the products they are selling. We achieve this by creating a 360 degree rotating image of all of our products, enabling customer to see the product from every angle, inside and out, giving them the confidence to know exactly what they are purchasing.
These 360 images are just a simple .GIF file and can slot in to your website platform (in most cases) as easily as adding an image!
Click here to download all 360 degree images
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Kinetic Logistics - Delivery Service
Baumhaus Ltd are the proud owners of Kinetic Logistics. This relationship came about because for many years we could not find a delivery company who would operate to our high expectations. Eventually it became clear that the only way we would achieve the service level we required is to do it ourselves.
We subsequently purchased a fleet of vehicles, invested heavily in technology and infrastructure, and even developed our very own 'driver control' app
We have nationwide coverage, and delivery all of our own products within five business days.
Kinetic logistics now delivers for not just Baumhaus, but also many other retailers, ranging from stand alone shops, right up to retail giants, like costco
(see www.kineticlogistics.co.uk)
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Five Year Warranty
One of the most important factors of selling products online is consumer confidence, it is essential that you not only provide customers with the right service at the right price, but that they have complete confidence that should anything happen to their new purchase, it is covered by a warranty for up to 5 years, making their purchase an investment.
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